§ 10 Act on the Ombudsperson (Ombudsperson Act) (Ombudsgesetz) - Resolution

1. The Ombudsperson may

a. * provide advice to the applicant on future conduct;

b. * discuss the matter with the authorities and, if necessary, involve third parties in the discussions;

c. * issue a written recommendation to the involved authorities. This recommendation is also provided to the supervising authority, the applicant, and, at discretion, to other authorities and parties involved.

1bis. If the Ombudsperson issues a recommendation to an authority, the authority shall, as a rule, inform the Ombudsperson and, if applicable, the applicants within 4 weeks about the conclusions they have drawn from it.

2. The Ombudsperson has no authority to issue directives to other authorities.

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