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§ 1 Act on the Ombudsperson (Ombudsperson Act) (Ombudsgesetz) - Duties
1. Purpose and Scope
§ 1 Ombudsman Act · Duties
1. The Ombudsperson assists the public in dealings with the administration and the judiciary. They primarily work towards an amicable settlement.
2. The Ombudsperson fulfills this task by
a. overseeing the legality and appropriateness of administrative actions in the canton and municipalities as well as judicial procedures, and in doing so,
b. encouraging the administration and the judiciary to adopt citizen-friendly behavior and protecting them from unjustified accusations.
3. The Ombudsperson receives reports from employees concerning grievances (§ 38a Personnel Act[3]).